Payment and Fees Policy
This policy is to be read in connection with the Vendor Terms available on our website and any other policies, standards or documents referenced in the Vendor Terms or which are made available on the Website from time-to-time. By registering your Business and selling your Products on the Marketplace, you agree to be bound by this policy and our Vendor Terms.
Any defined terms used in this policy have the meaning given to it in the Vendor Terms.
If there is any inconsistency between this policy and the Vendor Terms, the Vendor Terms will prevail to the extent of the inconsistency.
We reserve the right to vary this policy at any time. We will endeavour to provide existing Vendors with reasonable notice of any material changes to this policy
All transactions made through the Marketplace will be paid directly by the vendor which will be deducted from the sale of the product, minus Kingston Collective commission.
Kingston Collective commission is 10% of the total sale price.
Our third party processing fee is 2.9% + .30 (Stripe)
The sale of the product amount minus the Stripe fee (2.9% + .30), minus the Kingston Collective commission (10%) will be paid directly into your connected Stripe account once an order has been marked as ‘complete’ in your vendor dashboard.
The Transaction Fees are non-refundable in the event of changes of mind, cancellations or refunds for whatever reason.
Unless otherwise stated, all Transaction Fees are quoted in Australian Dollars.
Third Party Payment Processors
Kingston Collective has engaged third-party service providers to perform many of the services related to payment processing.
Specifically, Kingston Collective uses Stripe to process payments made on the Marketplace.
By using the Marketplace, and accepting payments from Customers via the Marketplace, you may be required to comply with Stripe’s terms and conditions. We encourage you to review and familiarise yourself with these terms.
You acknowledge that we may share your personal or transactional information with those third party service providers as necessary in order to process payments.
If we receive notice that you have violated a third party payment provider’s terms and conditions, we may at our sole discretion take action against your account to comply with their policies and/or suspend the relevant transaction or your Business from the Marketplace.
You should also be aware that third-party payment processors may independently monitor transactions for sanctions compliance and may block transactions as part of their own compliance programmes. Kingston Collective has no authority or control over the decision-making of these third parties.
Kingston Collective is not responsible or liable, directly or indirectly, for the actions or omissions of a third party payment provider.
Unless an exception applies, you will be required to pay GST in relation to the sale of your Products on the Marketplace.
You agree that you are responsible for any GST, sales tax, or other taxes that apply to the sale and purchase of any Products on the Marketplace. If you have any questions or require more information about your tax obligations, we suggest that you contact the Australian Taxation Office or seek independent tax advice from a qualified professional.
If you have any questions or concerns, you may contact us on the following email address: email@example.com